A lady is one who never shows her underwear unintentionally.
Lillia
Frequent Asked Questions
Q. Do you take special orders?
A. Yes
Let Brenda's help you with a special order to make that occasion or mood special.
We are happy to take special orders. If we don't have what you want, let me know. We will do our best to find exactly what you need to make that Special Occasion " Special"
Q. Are there other ways to order?
A. Yes.
You can place an order by mail with a Money Order, Cashier's Check, Personal/Business Checks.
Make Money Order, Cashier's Check, Personal/Business Checks payable to: Brenda Patterson
Just print the order
form and mail it to: Brenda's Lingerie
Brenda Patterson
4550 S. Hwy. 123
Fair Play, MO 65649
Your order will be shipped as soon as the check clears. Usually 10 days.
Q. When will my order be shipped?
A. At Brenda's we try to ship within 3 working days.
If an item is backordered or out of stock we will notify you as soon as possible.
U.S. orders will be shipped via UPS or U.S. Postal Service Priority Mail.
Most packages arrive within 7 to 10 business days.
Q. Will I get e-mail from you?
A. Yes,
you will get e-mail from us when your order is placed or if there is a problem with your order.
Also we e-mail our customers to notify you of new items and special offers.
Q. When can I expect my order to arrive?
A. Delivery times may vary depending upon the items ordered. Times also vary depending upon whether the billing and shipping information are accurate.
Our hours are from 10:00am to 6:00pm central time, Monday thru Friday. We try to process each order the same business day that we receive the order, however, sometimes the process of orders are on the next business day after receipt of order.
Q. Do you accept returns or exchanges
WE ONLY ACCEPT RETURNS FOR DEFECTIVE GOODS. WE ONLY GO THROUGH OUR RETURNS ONCE A MONTH.
~ Federal law prohibits the return of "Intimate Wear" once it has been worn. We strictly adhere to this and will not accept any worn items.~
~ When you receive your merchandise please take a moment to inspect the garment for damages, size and color. ~
~ Returns and exchanges must be made within 10 days of receipt and accompanied by the original receipt with all tags intact. ~
~ All pre-packaged items must be returned in original packaging. ~
~ Shipping charges are not refundable. ~
In order to get an authorization for return we must be notified within 10 days of receipt of merchandise.
Contact Brenda for a Return Authorization number (R.A.#) before returning the product. Returns without Return Authorization numbers will be refused.
PLEASE REFER TO THE SIZING CHART FOR PROPER FIT
Q. Will Brenda's Ship Overseas?
A. Yes. Contact Brenda for Details and pricing
Q. Do you accept other currencies
A. No all Prices are in U S Dollars
Q. What is your Privacy Policy
A. Brendas-lingerie.com respects the privacy rights of our customers and is strongly committed to protecting your online privacy. Brenda is dedicated to providing you with a first rate on-line shopping experience. Brenda's Lingerie does collect information that you voluntarily provide on this web site, which may include your name, your address ,e-mail address, etc. We use this information to communicate with you and provide you with your requested service or product.
Brenda's Lingerie WILL NOT DISCLOSE YOUR PERSONAL INFORMATION TO ANY THIRD PARTIES. We do not use your e-mail address or personal information for anything other than the reason you gave it to Brenda's Lingerie, to place an order or to be notified of new products. We value You as a customer and want you to feel comfortable and safe while visiting and shopping in my store.
Brenda's Lingerie may provide links to other web sites. Since we do not control their sites we strongly recommend that you read their privacy policies before providing any personal information.
Q. Do you have a printed catalog
Thank You For Shopping at Brenda's
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